We’re ETA Certified
The ETA is the leading trade organization for the payment processing industry. It’s where payments and technology intersect. With over 500 members worldwide, including all the major card brands and banks, the ETA provides many helpful resources as well as a platform for collaboration that propels the industry forward. Their Certified Payments Professional certification is the gold standard for industry ethics and education – a certification that very few payments professionals hold. Our CEO, Jaron Rice, is one of only nine Certified Payments Professionals in the state of Maryland.
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Do what you say you’re going to do
Talk is cheap. We’re about results. If you’re switching to us from another provider, we’ll complete a secondary analysis after your first full billing cycle to show you dollar for dollar how much we were able to save you. If you’re not happy with the results, you can fire us. Considering that it’s never happened, we’re pretty confident you won’t be the first.
Treat people well
Whether you’re the CEO of a Fortune 500 company or the office manager of a small, local contractor, we promise that you will be treated with dignity and respect. Our clients are fiercely loyal because our customer service always goes above and beyond, like that famous fast food place that’s closed on Sundays and makes those heavenly chicken sandwiches.
Own up when you mess up
We’re human. We make mistakes. And when we do, we own it and we learn from it. We’re obsessed about getting client feedback so we’re able to continually make improvements to ensure our clients have the best overall experience.